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1. Booking and purchase
2. Product availability and sales price
3. Methods of payment
4. Delivery of goods and shipping costs
5. Import taxes and customs duties
6. Age requirements
7. Guarantees
8. Right of Withdrawal

 

1. Booking and purchase. In order to purchase products from the e-shop online, the Customer must access the area of the site dedicated to this purpose. Each product on sale is accompanied by a photo, a description and the price, which varies according to the country of destination of the goods. Within the e-shop, individual products can be selected and reserved. All you have to do is indicate the quantity and confirm. The products are then placed in the virtual shopping cart. All bookings made up to that point can be added, deleted or confirmed. To confirm the order, the customer can proceed in these ways

– if already registered, by entering his e-mail address and password;

– if not yet registered, by proceeding to registration, providing all the data requested

– without registration, providing when requested the data necessary to finalise the purchase.

The purchase will only be considered completed for THE CLUB S.R.L. when the order is confirmed by THE CLUB S.R.L. by e-mail. THE CLUB S.R.L. may, at its own discretion, not accept the order if the information provided by the Customer is incorrect or misleading (e.g. incorrect or insufficient payment details, incorrect billing details, incorrect or incomplete shipping address), or if there are errors on the Website regarding the Products ordered (e.g. errors relating to price, availability, or description of the Products). The information in the Catalogue is as accurate and up-to-date as possible, but any content on the Site should not be construed as a representation or binding statement regarding the Goods. All images, descriptions and illustrations are for illustrative purposes only and, as colours depend on the monitor used, may differ from those of the Products delivered.

2. Product availability and selling price. For each item, the unit selling price is indicated, expressed in currency, including VAT (Value Added Tax) and net of shipping costs. Shipping charges may vary depending on the type of delivery, the quantity of products to be shipped, their volume, weight and place of destination; they will be highlighted during the purchase process and on the “VS order confirmation” form. All products in the e-shop are in stock. If unforeseen events should occur due to delays in the delivery of products, the Customer will be promptly informed by e-mail, as well as in the case of unavailability, even temporary, of one or more products. THE CLUB S.R.L. ships to all the countries envisaged during registration. However, there may be cases in which customs issues prevent the delivery of the products ordered. In this case the Customer will be promptly informed by e-mail and reimbursed later.

3. Methods of payment. For payment of purchases the Customer may use the following methods:

VISA, MASTERCARD, VISA ELECTRON, AMERICAN EXPRESS, APPLE PAY, GOOGLE PAY.

Beneficiary: THE CLUB S.R.L. Via del Seminario 113 cap 00186 – Roma (RM), Italy – Tel: +39 06 6783699

4. Delivery of goods and shipping costs. A fee will be charged for shipping, which will be highlighted during the purchase process and on the “VS order confirmation” form, depending on the destination of the order. As an indication, shipping costs vary according to weight/volume. THE CLUB S.R.L. reserves the right to apply facilitated shipping conditions or the cancellation of the same, for Italy and abroad, communicating in advance on the site the conditions of the offer. The products will be shipped only after the payment of the order amount has been duly registered and confirmed to THE CLUB S.R.L. Any variation to the above will be promptly communicated to the Customer via e-mail.

Shipping costs: Free of charge for amounts over € 90.

5. Import Taxes and Customs Duties. The products sold are not subject to any import taxes or customs duties if the product is sold and delivered in Italy or within the European Union. In the case of deliveries to countries outside the European Union, products may be subject to import taxes and/or customs duties depending on the type of product and the country of destination. It is not possible to predict in any way whether and what costs would be incurred for customs clearance of the goods. For more information, please contact the customs office in your country. In all cases, any costs related to import taxes and/or customs duties will be borne by the customer.

6. Age requirements. Users declare that they are of legal age according to the legislation applicable to them. Under no circumstances may minors under 18 years of age purchase from CASAHERGUETA.

Conditions for receiving deliveries. The User who makes a purchase through CASAHERGUETA declares and guarantees that the person who will receive delivery of the purchased products is of legal age according to the legislation applicable to him/her.

7. Guarantees. Products purchased on www.casahergueta.com enjoy the legal guarantee of conformity of goods

8. Right of Withdrawal. The Customer has a right of withdrawal (Legislative Decree 206/2005) that he/she may exercise, without having to justify the reasons, within a period of 14 working days from the day of receipt of the items ordered. The right of withdrawal may be communicated within the aforementioned term, by e-mail. Shipping costs for the return of the goods shall be borne exclusively by the customer. In order for the right of withdrawal to be exercised, the items must be returned intact, in their original packaging in perfect condition and subject to prior agreement with THE CLUB S.R.L. The goods must be returned by insured parcel carriage paid to:

THE CLUB S.R.L. Via del Seminario 113 cap 00186 – Roma (RM), Italy

No parcels sent cash on delivery or carriage forward will be collected by THE CLUB S.R.L. The refund of the invoiced price of the returned items will be made by crediting the Customer’s bank account within 14 days of receipt of the return. Returned items that are incomplete, damaged or soiled for reasons attributable to the Customer shall not be refunded and shall not give rise, under any circumstances, to the recognition of a credit equal to the price of the item originally ordered. If the return is due to an error on the part of THE CLUB S.R.L., the shipping costs shall be borne by the seller; in all other cases, the shipping costs shall be borne by the purchaser.

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